Position

Salesforce FSL Analyst

Employeur

Public domain

Détails de l'employeur

Our client is looking for a Functional Analyst to implement and support Salesforce Field Service Lightning.

Description du poste

  • You build functional and field expertise in the various domain applications, such as SAP PM, Microsoft Project Server and Salesforce Field Service Lightning, .
  • You intervene in the management of applications by analysing the business needs, identifying the solution and estimating the costs.
  • You are responsible for following up the development cycle: requirements analysis and functional analysis, using BPMN, UML and Enterprise Architect.
  • You evaluate the technical solutions of the development teams and check the deliverables.
  • You are responsible for the various testing phases and are involved in implementation.
  • You maintain reference documentation. You act as a functional reference point within your domain.
  • You provide problem management support and, as second line, incident support.

Expérience requise

  • You hold a master or bachelor degree in a scientific direction (engineering, computer sciences, etc.).
  • You have relevant experience as a functional analyst
  • You are interested in mobile technologies, digitalisation of information and process improvement.
  • You have experience with Salesforce.
  • Experience implementing Workforce Management Solutions (work management solutions), such as SAP PM, Microsoft Project Server, Salesforce Field Service Lightning, is a plus.
  • You are familiar with BPMN, UML and testing methodologies.
  • Knowledge of Enterprise Architect and JIRA is a plus.
  • You have excellent skills Dutch or French and knowledge of the other language. You master technical English within your area of expertise.
  • Core competencies: learning ability, analytical ability, customer and result orientation, conscientiousness, precision and communication ability.

Offre

Our customer offers a 

  • a fulltime employment
  • flexibility in working hours and possibility to do homeworking 2 days a week
  • training and internal opportunities.
  • a competitive salary package and extra-legal benefits (company car with fuel card,meal vouchers, insurances , 33 holidays...)
  • location: Brussels

Send your application to magali@compusearch.be

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